State Farm® Insurance Agent Kit Okazaki

"I have been working with Kits office for over 20 years and everyone is great. First class customer service, always available for all questions. And when I a couple of claims they handled it with ease and grace. Cant recommend enough! 10 stars!"

"Kit and his team have insured me and my business in a multitude of ways over the years - from my business insurance to my homeowners insurance. What I have really enjoyed about this working relationship is the fact that business stays on Maui and that it feels like I have someone in my corner that actually cares. I highly recommend Kit and his State Farm team for anyone's insurance needs."

"I’m so bad at adulting and they are always patient with me and give me kind reminders when my payment is past due! Lots of aloha!"

"Helpful, friendly, and knowledgeable staff!"

"Pukalani Statefarm Staff is AMAZAZING! My son's vehicle was struck by a driver who ran a red light on 4/5/23. Unfortunately my son's car was totaled, drivers door was struck, airbags deployed major damage to wheel hub. Fortunately, my son was able to open the car door and WALKED AWAY. ALYSSA S. at PUKALANI STATEFARM was my guiding light throughout the process. I called the Pukalani office, Alyssa called me back and answered MANY MANY MANY QUESTIONS. The STATEFARM APP, mistakenly said on the 11th the car was being repaired. I called to confirm and OOPS it's totalled. Alyssa immediately replied to my email and we spoke about what to expect next. She was spot on and gave me pointers. I definitely feel she relieved my stress. I got my buy out direct deposit 4/18/23 which enabled me to replace my son's car FAST. He is seven weeks from dental school graduation in California and it was complicated. But Alyssa knew exactly what to do, I needed proof of insurance coverage for the dealer in Californiavon 4/19/23, Alyssa emailed a binder and temporary insurance card in minutes! My car was released to my son the 20th! THANKFUL FOR PUKALANI STATEFARM AND ALYSSA S.!!! For general insurance information KIT O. IS MY GO TO AGENT! JUNE 22,2023. YES I WANTED TO UPDATE AND LET EVERYONE KNOW PUKALANI STATEFARM CONTINUES TO PROVIDE EXTRAORDINARY CUSTOMER SERVICE! Alyssa S., Erica F., Tiana and receptionist Chelsin are FAST TO RESPOND, EVERY SINGLE TIME! I get my answers as soon as possible and no question is too SMALL! THANKS KIT O. AND THE PUKALANI STATEFARM TEAM! 6/30/23 ONCE AGAIN PUKALANI STATEFARM STAFF MEMBER, ALYSSA SOUZA RESCUED HARRISON, MY SON AND I! Today, the day before flying back to Maui, Harrison received a CALIFORNIA DMV letter stating, your registration will be canceled 7/26/23 as we have no proof of car insurance. Alyssa answered the phone, LUCKILY and emailed me proper documentation to submit online. THANKS ALYSSA!!! 7/9/24 ONCE AGAIN 5 STARS TO PUKALANI STATEFARM! I needed proof of homeowners insurance and Nicki emailed me a PDF IN 2 MINUTES!!! 8/23/24: CONTINUED EXCELLENT CUSTOMER SERVICE! My son misplaced his car insurance card, One brief phone call to STATEFARM PUKALANI… and a replacement card id on the way! Appreciate you Malia🤗‼️ 8/29/24 Once AGAIN STATEFARM IS THERE FOR ME! I called for advice on homeowners insurance and Kit O. answered immediately! I thank him and Nikki, staff member who took my call, for QUICK RESPONSES AND BEING SO THOROUGH IN YOUR ADVICE. I HAVE BEEN WITH STATEFARM SINCE 1990❗THEY ARE THE BEST, da BOMB."

"Fastest service and response"

"Always Excellent, personable service from the Pukulani Office!"

"Always friendly and helpful!"

"Great experience working with Kawehi! She made the process very easy (with no pressure) and I will save quite a bit of money by switching to State Farm. Highly recommend you at least call for a quote."

"Alyssa is amazing and always available to assist. The rest of the staff has always been super helpful and nice + notarizing is a bonus!!"

"Kit Okazaki - State Farm Insurance office on Maui is the best. Chelson Gumtang and other folks at the office helped me with my homeowners' insurance coverage and provided the best quote. I was in a time crunch with my coverage and they came through in record time."

"Excellent service with a smile from Sara"

"I can’t say enough good things about this State Farm agency. They are always so helpful and kind when we call with questions or need help with our policies."

"I was fortunate to find Malia at State Farm insurance. She was very professional and knowledgeable. I felt the policy quotes were easy to read, and any questions I had were met with friendly and quick responses! I highly recommend you check them out the next time you’re looking for Insurance coverage In the State of Hawaii."

"Everything was handled by the agent. Not repetitive on line information already provided."

"All of the people in the Makawao State Farm Agency are professional, efficient & caring. They go above & beyond to help get your claim processed. Mahalo Sara & all the other wahines who help facilitate an otherwise stressful process tolerable!"

"Kit's staff has always addressed our insurance needs and answered all our questions in a very timely and understandable manner for the past 8 years. Very good service, knowledgeable staff, and convenient location, checks all the boxes!"

"I called to speak to my automobile insurance agent today and had some questions regarding my policy before I renewed it. He was not in at the time and Chelson answered all my questions and I was able to renew my policy. She was so patient with me (kupuna) even when I asked her for hard copies of my policy. Chelson was friendly, efficient and professional. How awesome is it to have someone like her to represent your company! Annette Unten"

"Sara was amazing to work with! All the employees are :) They are helpful and prompt. I appreciate the team there."

"Great staff, very helpful and friendly!!!"

"Perfect service Fast"

"We love the team at Kit's office! A really great group of people that communicate well within their team and with the clientele. Creating a personal yet professional experience!"

"We work with Kewahi and had a great experience! Knowledgable and always go the extra step to help. Highly recommend!!"

"I have nothing but amazing things to say about Kit + her amazing team! They truly go above and beyond and really explain things thoroughly. I work with Kawehi Akiu-Corpuz and she is absolutely amazing + has been so helpful and even helped me choose the best coverage/insurance and continues to go above and beyond for me. I truly appreciate and am grateful for this team knowing they are taking care of me."

"Kit Okazaki's office is always a pleasure to work with. Friendly, helpful and knowledgeable about all my insurance needs. I highly recommend them."