State Farm® Insurance Agent Kit Okazaki

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Cheryl L Lee

July 20, 2024

5 out of 5

"I was fortunate to find Malia at State Farm insurance. She was very professional and knowledgeable. I felt the policy quotes were easy to read, and any questions I had were met with friendly and quick responses! I highly recommend you check them out the next time you’re looking for Insurance coverage In the State of Hawaii."

Roger Ayan

July 19, 2024

5 out of 5

"Everything was handled by the agent. Not repetitive on line information already provided."

Rosie Vierra

July 17, 2024

5 out of 5

"All of the people in the Makawao State Farm Agency are professional, efficient & caring. They go above & beyond to help get your claim processed. Mahalo Sara & all the other wahines who help facilitate an otherwise stressful process tolerable!"

Robert Cole

July 15, 2024

5 out of 5

"Kit's staff has always addressed our insurance needs and answered all our questions in a very timely and understandable manner for the past 8 years. Very good service, knowledgeable staff, and convenient location, checks all the boxes!"

Annette Unten

July 11, 2024

5 out of 5

"I called to speak to my automobile insurance agent today and had some questions regarding my policy before I renewed it. He was not in at the time and Chelson answered all my questions and I was able to renew my policy. She was so patient with me (kupuna) even when I asked her for hard copies of my policy. Chelson was friendly, efficient and professional. How awesome is it to have someone like her to represent your company! Annette Unten"

Lily Troy

July 10, 2024

5 out of 5

"Pukalani Statefarm Staff is AMAZAZING! My son's vehicle was struck by a driver who ran a red light on 4/5/23. Unfortunately my son's car was totaled, drivers door was struck, airbags deployed major damage to wheel hub. Fortunately, my son was able to open the car door and WALKED AWAY. ALYSSA S. at PUKALANI STATEFARM was my guiding light throughout the process. I called the Pukalani office, Alyssa called me back and answered MANY MANY MANY QUESTIONS. The STATEFARM APP, mistakenly said on the 11th the car was being repaired. I called to confirm and OOPS it's totalled. Alyssa immediately replied to my email and we spoke about what to expect next. She was spot on and gave me pointers. I definitely feel she relieved my stress. I got my buy out direct deposit 4/18/23 which enabled me to replace my son's car FAST. He is seven weeks from dental school graduation in California and it was complicated. But Alyssa knew exactly what to do, I needed proof of insurance coverage for the dealer in Californiavon 4/19/23, Alyssa emailed a binder and temporary insurance card in minutes! My car was released to my son the 20th! THANKFUL FOR PUKALANI STATEFARM AND ALYSSA S.!!! For general insurance information KIT O. IS MY GO TO AGENT! JUNE 22,2023. YES I WANTED TO UPDATE AND LET EVERYONE KNOW PUKALANI STATEFARM CONTINUES TO PROVIDE EXTRAORDINARY CUSTOMER SERVICE! Alyssa S., Erica F., Tiana and receptionist Chelsin are FAST TO RESPOND, EVERY SINGLE TIME! I get my answers as soon as possible and no question is too SMALL! THANKS KIT O. AND THE PUKALANI STATEFARM TEAM! 6/30/23 ONCE AGAIN PUKALANI STATEFARM STAFF MEMBER, ALYSSA SOUZA RESCUED HARRISON, MY SON AND I! Today, the day before flying back to Maui, Harrison received a CALIFORNIA DMV letter stating, your registration will be canceled 7/26/23 as we have no proof of car insurance. Alyssa answered the phone, LUCKILY and emailed me proper documentation to submit online. THANKS ALYSSA!!! 7/9/24 ONCE AGAIN 5 STARS TO PUKALANI STATEFARM! I needed proof of homeowners insurance and Nicki emailed me a PDF IN 2 MINUTES!!!"

Jana Andrews

July 8, 2024

5 out of 5

"Sara was amazing to work with! All the employees are :) They are helpful and prompt. I appreciate the team there."

Matthew Cheran

July 2, 2024

5 out of 5

"Great staff, very helpful and friendly!!!"

Steve Baker

July 2, 2024

5 out of 5

"Perfect service Fast"

Anna Ballard

June 26, 2024

5 out of 5

"We love the team at Kit's office! A really great group of people that communicate well within their team and with the clientele. Creating a personal yet professional experience!"

Lauren Taylor

June 25, 2024

5 out of 5

"We work with Kewahi and had a great experience! Knowledgable and always go the extra step to help. Highly recommend!!"

cami sato

June 20, 2024

5 out of 5

"I have nothing but amazing things to say about Kit + her amazing team! They truly go above and beyond and really explain things thoroughly. I work with Kawehi Akiu-Corpuz and she is absolutely amazing + has been so helpful and even helped me choose the best coverage/insurance and continues to go above and beyond for me. I truly appreciate and am grateful for this team knowing they are taking care of me."

Dawn Boucher

June 19, 2024

5 out of 5

"Kit Okazaki's office is always a pleasure to work with. Friendly, helpful and knowledgeable about all my insurance needs. I highly recommend them."

Zachary Tokushima

June 7, 2024

5 out of 5

"Kit’s office is always on it and takes care of my family’s requests quickly and professionally."

Cut Above Tree

June 7, 2024

5 out of 5

"Kit's team has always been available for any questions that we may have. They are professional and very nice. Great team in the office!"

Joseph D'Antonio

May 15, 2024

5 out of 5

"Kit Okazaki's State Farm office and staff are always there to answer questions and help when needed. I appreciate their quick response. My experience with this office far exceeds the previous State Farm office I was associated with in the past."

Noel Cayo

May 9, 2024

5 out of 5

"Friendly and professional staff"

Monk Seeley

May 8, 2024

5 out of 5

"I absolutely love these people and it is a joy to work with them. They have the best customer service in the industry by far."

Gayle Hatcher

May 7, 2024

5 out of 5

"Kit Okazaki's team is always pleasant to work with and they take care of all of my insurance needs."

Jess Lamb

May 3, 2024

5 out of 5

"Fantastic office! Everyone has been helpful and gone above and beyond to make sure we have appropriate coverage. We had a flooding issue and Kit immediately reached out and helped us through the process. Absolutely the team you want on your side!"

Robin Rosenbalm-Fabrao

May 1, 2024

5 out of 5

"Kit has ALWAYS Provided the BEST Service as our Agent for the past 10 plus years!! We have been fortunate that he was able to immediately assist us immediately after car damage during COVID lockdown then again after the Lahaina fire. We are Grateful and will highly recommend Kit and his office to anyone in need of honest, quality service through State Farm."

Des Abreu

April 19, 2024

5 out of 5

"Kit and Chelson are always extremely helpful whenever I have questions!"

Tom Mamuad

April 11, 2024

5 out of 5

"We've been with Kit and his team for a few years, since we moved back home in 2020. They do our home and auto insurance and have been great to work with, I would highly recommend to anyone looking for a great team to handle your insurance needs."

Shauna Sibonga

March 23, 2024

5 out of 5

"Alyssa is the best. It's been so easy to make changes and ask questions as she's always willing to ensure I understand my plan and coverage. Thank you so much!"

Patrice Tuzon

March 22, 2024

5 out of 5

"We have had our insurance policies with Kit Okazaki's office for over 15 years. Kit is a hands on kind of guy who reached out to us to review our policies when he became our insurance guy. Thank God he did. We had a flood in our home in 2014 and if it wasn't for Kit reviewing our coverage 2 years prior, we would not have been covered properly for the flood. Also, Kit's staff are always so friendly and very helpful. Working with Alyssa Souza has been a dream. She has been so helpful, very efficient and reliable going beyond the call of duty to help me research some insurance questions I have for one of my clients. I am so appreciative of the excellent customer service Kit's office has always provided over the years. BIG MAHALO!! Patrice Tuzon"

What our customers say about us...

Cheryl L Lee

July 20, 2024

5 out of 5

"I was fortunate to find Malia at State Farm insurance. She was very professional and knowledgeable. I felt the policy quotes were easy to read, and any questions I had were met with friendly and quick responses! I highly recommend you check them out the next time you’re looking for Insurance coverage In the State of Hawaii."

Roger Ayan

July 19, 2024

5 out of 5

"Everything was handled by the agent. Not repetitive on line information already provided."

Rosie Vierra

July 17, 2024

5 out of 5

"All of the people in the Makawao State Farm Agency are professional, efficient & caring. They go above & beyond to help get your claim processed. Mahalo Sara & all the other wahines who help facilitate an otherwise stressful process tolerable!"

Robert Cole

July 15, 2024

5 out of 5

"Kit's staff has always addressed our insurance needs and answered all our questions in a very timely and understandable manner for the past 8 years. Very good service, knowledgeable staff, and convenient location, checks all the boxes!"

Annette Unten

July 11, 2024

5 out of 5

"I called to speak to my automobile insurance agent today and had some questions regarding my policy before I renewed it. He was not in at the time and Chelson answered all my questions and I was able to renew my policy. She was so patient with me (kupuna) even when I asked her for hard copies of my policy. Chelson was friendly, efficient and professional. How awesome is it to have someone like her to represent your company! Annette Unten"

Lily Troy

July 10, 2024

5 out of 5

"Pukalani Statefarm Staff is AMAZAZING! My son's vehicle was struck by a driver who ran a red light on 4/5/23. Unfortunately my son's car was totaled, drivers door was struck, airbags deployed major damage to wheel hub. Fortunately, my son was able to open the car door and WALKED AWAY. ALYSSA S. at PUKALANI STATEFARM was my guiding light throughout the process. I called the Pukalani office, Alyssa called me back and answered MANY MANY MANY QUESTIONS. The STATEFARM APP, mistakenly said on the 11th the car was being repaired. I called to confirm and OOPS it's totalled. Alyssa immediately replied to my email and we spoke about what to expect next. She was spot on and gave me pointers. I definitely feel she relieved my stress. I got my buy out direct deposit 4/18/23 which enabled me to replace my son's car FAST. He is seven weeks from dental school graduation in California and it was complicated. But Alyssa knew exactly what to do, I needed proof of insurance coverage for the dealer in Californiavon 4/19/23, Alyssa emailed a binder and temporary insurance card in minutes! My car was released to my son the 20th! THANKFUL FOR PUKALANI STATEFARM AND ALYSSA S.!!! For general insurance information KIT O. IS MY GO TO AGENT! JUNE 22,2023. YES I WANTED TO UPDATE AND LET EVERYONE KNOW PUKALANI STATEFARM CONTINUES TO PROVIDE EXTRAORDINARY CUSTOMER SERVICE! Alyssa S., Erica F., Tiana and receptionist Chelsin are FAST TO RESPOND, EVERY SINGLE TIME! I get my answers as soon as possible and no question is too SMALL! THANKS KIT O. AND THE PUKALANI STATEFARM TEAM! 6/30/23 ONCE AGAIN PUKALANI STATEFARM STAFF MEMBER, ALYSSA SOUZA RESCUED HARRISON, MY SON AND I! Today, the day before flying back to Maui, Harrison received a CALIFORNIA DMV letter stating, your registration will be canceled 7/26/23 as we have no proof of car insurance. Alyssa answered the phone, LUCKILY and emailed me proper documentation to submit online. THANKS ALYSSA!!! 7/9/24 ONCE AGAIN 5 STARS TO PUKALANI STATEFARM! I needed proof of homeowners insurance and Nicki emailed me a PDF IN 2 MINUTES!!!"

Jana Andrews

July 8, 2024

5 out of 5

"Sara was amazing to work with! All the employees are :) They are helpful and prompt. I appreciate the team there."

Matthew Cheran

July 2, 2024

5 out of 5

"Great staff, very helpful and friendly!!!"

Steve Baker

July 2, 2024

5 out of 5

"Perfect service Fast"

Anna Ballard

June 26, 2024

5 out of 5

"We love the team at Kit's office! A really great group of people that communicate well within their team and with the clientele. Creating a personal yet professional experience!"

Lauren Taylor

June 25, 2024

5 out of 5

"We work with Kewahi and had a great experience! Knowledgable and always go the extra step to help. Highly recommend!!"

cami sato

June 20, 2024

5 out of 5

"I have nothing but amazing things to say about Kit + her amazing team! They truly go above and beyond and really explain things thoroughly. I work with Kawehi Akiu-Corpuz and she is absolutely amazing + has been so helpful and even helped me choose the best coverage/insurance and continues to go above and beyond for me. I truly appreciate and am grateful for this team knowing they are taking care of me."

Dawn Boucher

June 19, 2024

5 out of 5

"Kit Okazaki's office is always a pleasure to work with. Friendly, helpful and knowledgeable about all my insurance needs. I highly recommend them."

Zachary Tokushima

June 7, 2024

5 out of 5

"Kit’s office is always on it and takes care of my family’s requests quickly and professionally."

Cut Above Tree

June 7, 2024

5 out of 5

"Kit's team has always been available for any questions that we may have. They are professional and very nice. Great team in the office!"

Joseph D'Antonio

May 15, 2024

5 out of 5

"Kit Okazaki's State Farm office and staff are always there to answer questions and help when needed. I appreciate their quick response. My experience with this office far exceeds the previous State Farm office I was associated with in the past."

Noel Cayo

May 9, 2024

5 out of 5

"Friendly and professional staff"

Monk Seeley

May 8, 2024

5 out of 5

"I absolutely love these people and it is a joy to work with them. They have the best customer service in the industry by far."

Gayle Hatcher

May 7, 2024

5 out of 5

"Kit Okazaki's team is always pleasant to work with and they take care of all of my insurance needs."

Jess Lamb

May 3, 2024

5 out of 5

"Fantastic office! Everyone has been helpful and gone above and beyond to make sure we have appropriate coverage. We had a flooding issue and Kit immediately reached out and helped us through the process. Absolutely the team you want on your side!"

Robin Rosenbalm-Fabrao

May 1, 2024

5 out of 5

"Kit has ALWAYS Provided the BEST Service as our Agent for the past 10 plus years!! We have been fortunate that he was able to immediately assist us immediately after car damage during COVID lockdown then again after the Lahaina fire. We are Grateful and will highly recommend Kit and his office to anyone in need of honest, quality service through State Farm."

Des Abreu

April 19, 2024

5 out of 5

"Kit and Chelson are always extremely helpful whenever I have questions!"

Tom Mamuad

April 11, 2024

5 out of 5

"We've been with Kit and his team for a few years, since we moved back home in 2020. They do our home and auto insurance and have been great to work with, I would highly recommend to anyone looking for a great team to handle your insurance needs."

Shauna Sibonga

March 23, 2024

5 out of 5

"Alyssa is the best. It's been so easy to make changes and ask questions as she's always willing to ensure I understand my plan and coverage. Thank you so much!"

Patrice Tuzon

March 22, 2024

5 out of 5

"We have had our insurance policies with Kit Okazaki's office for over 15 years. Kit is a hands on kind of guy who reached out to us to review our policies when he became our insurance guy. Thank God he did. We had a flood in our home in 2014 and if it wasn't for Kit reviewing our coverage 2 years prior, we would not have been covered properly for the flood. Also, Kit's staff are always so friendly and very helpful. Working with Alyssa Souza has been a dream. She has been so helpful, very efficient and reliable going beyond the call of duty to help me research some insurance questions I have for one of my clients. I am so appreciative of the excellent customer service Kit's office has always provided over the years. BIG MAHALO!! Patrice Tuzon"